The Help Desk Toolkit 2.5 at Soft Shed

The Help Desk Toolkit 2.5

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Staff Rating:

4.5/5

Price:	$199
Merchant:	Regnow
Expires:

SCREENSHOT

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GENERAL INFO

License:	Shareware
File Size:	4385 KB
Homepage:	Click Here

STATUS

Added:	06-04-2006
Modified:	05-28-2007
Downloads:	12
Rating:	Not Rated
Votes:	0 Rate Now
Reviews:	0

Publishers Description:
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization's Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.

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Category Placement:

Home > Software Development > Documentation Tools

Other products by this publisher.

1.	The Asset Management Toolkit 2.4
2.	The Balanced Scorecard Toolkit 3.1
3.	The CRM Toolkit 3.1
4.	The Data Warehousing Toolkit 3.4
5.	The Help Desk Toolkit 2.5
6.	The ISO 9000 Toolkit 2.4
7.	The WIMAX Toolkit 3.6
8.	The Wireless Toolkit 2.4

System Information:

Install Support:	Install and Uninstall
OS Support:	Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows CE,Palm OS 1.0,Palm OS 2.0,Palm OS 2.1,Palm OS 3.0,Palm OS 3.1,Palm OS 3.2,Palm OS 3.5,Palm OS 4.0,Palm OS 4.1,Palm OS 5,Pocket PC,Symbian,OS/2,OS/2 Warp,OS/2 Warp 4,MAC 68k,Mac PPC,Mac OS X,Mac Other,Unix,Linux,MS-DOS,BEOS
Requirements:	?

Release Information:

Release Date:	06/20/2006
Release Status:	New Release
Release Notes:	added regnow affiliates 75% commission.

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